Privacy Policy

CodiQ respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy policy details how we collect, use and store information and data that we receive. If you have any comments or questions about our privacy policies, please contact us at privacy@codiq.io.

Please also review our Terms of Service (the “Terms”). Terms capitalized but not defined herein have the meaning given to them in the Terms. As used in this privacy policy, “Personal Information” means information that can be directly associated with a specific person or entity such as a name, address, date of birth, or e-mail address.

Information We Collect

Codiq collects two types of personal data: data from persons who visit the CodiQ  site (the “Site”) and voluntarily submit information (“Site Data”) and data concerning individuals, including Users and other Customer’s personnel, collected when Customers and/or their Users use the CodiQ Solution (“SaaS Data”). Site Data can include your name, email, address, and other contact information. SaaS Data includes metadata, user information, as well as security settings. The Site Data and Saas Data shall be collectively referred to as “Customer Data”.

The Site will also record certain information automatically, such as your IP address, mobile device or computer, operating system and browser, and geo-location. In addition, we collect any information you provide when you contact us for any reason. You are not required by law to provide us with any of the information described herein, but by using the Services you agree to provide us with such information.

You are under no obligation to provide us with the aforesaid Personal Information, but without providing such information fully, you may be denied use of some, or all, aspects of the Services – and you hereby waive all rights and claims in this respect.

How We Use Information

We will not share your Personal Information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order or as otherwise expressly set forth herein. We may use Personal Information and other information internally – for example, to provide you with goods and services, to help diagnose problems with our servers, and to make our Services more useful for you and for our other customers.

We may use personal and other information internally. For example, we may use personal and other information to help diagnose problems with our servers, or to make our Site or Solution more useful for you and for our other customers.

We use and share personal information as needed in order to fulfill your orders. We may share this Personal Information with our third-party subcontractors that we use to assist in fulfilling your orders. For example, we use third party payment processors to assist in processing your payment details. In addition, as below, we may share such personal information with the Vendor with which your order was placed.

In addition, by analyzing all information we receive, we may compile statistical information across a variety of users (“Statistical Information”). Statistical Information helps understand trends and customer needs so that new products and services can be considered and/or existing products and services can be tailored to customer desires. Statistical Information does not indicate individuals’ identities nor Customers’ identities, and we will not link Statistical Information to any Personal Information. We may share Statistical Information with our partners, pursuant to commercial terms determined by us. In addition, we may provide any information to third parties, so long as we have removed any information that identifies any particular individual or user, such as a name, address or contact information. We also use a tool called “Google Analytics” to collect information about the use of the Site and Services. Google Analytics collects information such as how often users visit the Site, what pages they visit when they do so, and what other sites and mobile applications they used prior to visiting the Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We use the information we get from Google Analytics only to improve our Site and Services. Google’s ability to use and share information collected by Google Analytics about your visits to the Solution is restricted by the Google Analytics Terms of Use located at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy located at http://www.google.com/policies/privacy/.

If you use the Services, you represent that you have all right, license and consent required under applicable law to provide us with the Customer Data for the purposes as set forth herein.

How we Protect Information

We take great care in implementing and maintaining the security and follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will delete any information provided to us by a user upon the receipt of a written request by such user. We cannot restore information once it has been deleted.

Cookies

A cookie is a small piece of text that is sent to a visitor’s browser. The browser provides this piece of text to the device of the originating visitor when this visitor returns. We use “persistent” cookies which may be used to help save your settings and customizations across visits and which are saved on your device for a fixed period of time and are not deleted when the browser is closed. In addition, we use session cookies which are stored only temporarily during a browsing session in order to allow normal use of the Services and are revoked periodically. We also use third-party cookies which are sent by other online services that run content on the page you view on your browser. Most web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. Also, you are free to delete any existing cookies at any time. Please note that some features may not function properly when cookies are disabled or removed.

Third Party Sites and Services

This Privacy Policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose any information, including Personal Information, to other parties through the Services, for example by way of making an order from a Vendor or by clicking on a link to any other website or location or via other sites throughout the Internet, different terms may apply to the use or disclosure of the information you disclose to such third parties. You acknowledge that CodiQ is not responsible for the privacy practices of such third parties, and that this Privacy Policy does not apply to such third parties. You are knowingly and voluntarily assuming all risks of using third-party sites and Vendors to purchase products and services. You agree that CodiQ shall have no liability whatsoever with respect to such third-party Vendors and sites and your usage of them.

Children

We do not knowingly collect Personal Information from children under the age of 13. In the event you become aware that an individual under the age of 13 has enrolled without parental permission, please advise us immediately.

Correcting or Updating your Information.

CodiQ allows you to view the Customer Data you provided voluntarily, once you contact us, and to alter any data, inaccuracies or errors. To request such access, or correct, update, or amend your Personal Information please contact us at the following e-mail address or postal address.

E-mail address: support@codiq.io.

We will retain your information as needed to provide you services. If you wish to request that we no longer use or keep your information, please contact us at the e-mail address listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Communications

We may send you email or other messages about us or our products and services as well as messages about products and services of selected third parties. By accepting the Terms (including the terms of this Privacy Policy which are incorporated therein) or using the Services, you affirmatively consent to receive such commercial messages. As a registered member, you can remove your personal information from our mailing list and to stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at privacy@codiq.io. You will also be given the opportunity to unsubscribe from commercial messages in any such email we send. Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions on the Solution, without offering you the opportunity to opt out of receiving them unless you cancel your account.

Other Uses or Transfer of Your Information

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or behavior of any Customer or User suspected to have engaged in illegal behavior. We may use subcontractors that are located in countries other than your own and send them information we receive. For example, we may send your information to any countries outside your jurisdiction and/or outside the United States or the European Union. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business. We may transfer our databases containing your Personal Information if we sell our business or part of it, including in cases of liquidation, and the terms of this Privacy Policy will continue to apply to the databases. Information about our users, including Personal Information, may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition and shall continue being subject to the provisions of this Privacy Policy. By providing such information, you expressly consent to such transfer and use, including transfers outside of the country of your residence.

Changes

We may update this privacy policy from time to time, and we encourage you to review it periodically.

Comments and Questions

If you have any comments or questions about our privacy policy, please contact us at privacy@codiq.io.

Last updated: June 2022.